Content:

1. user observation/task analysis
2. interview
3. survey
4. card sorting
5. user testing
6. playtesting
7. story board
8. persona creation
9. competitive analysis
10. heuristic evaluation

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1. User observation/ Task analysis

Coding form

Report

Task analysis report- Yiqing Ling

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2. Interview

Report

Interview report- Yiqing Ling

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3. Survey

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4. Card sorting

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5. User testing

(1) Assisted rehabilitation cast

(2) Website

Report

User test report for webmd website_Yiqing Ling

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6. Playtesting

Report

Playtest presentation- Yiqing Ling

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7. Story board

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8. Persona creation

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9. Competitive analysis

Report

Competitive analysis report- Yiqing Ling

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10. Heuristic evaluation

Report

Heuristic evaluation report – Yiqing Ling